Privacy Policy

Jarvis Labs LLC (“Hello Jarvis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to https://hello-jarvis.com and any related services we provide.

Information We Collect

We collect information you provide directly to us, including:

• Contact details — such as your name, email address, phone number, and service address when you request a consultation, quote, or contact us.
• Project details — information about your home or business that you share so we can prepare estimates and recommendations.
• Communications — messages you send us by email, phone, our web chat, or SMS.

We also automatically collect limited technical data (such as IP address, browser type, and pages viewed) through cookies and similar technologies to operate and improve our website.

SMS & Chat Messaging

If you contact us through our website chat widget or opt in to text messaging, we collect the phone number and message content you provide so we can respond to your inquiry and provide the services you request.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply.
• You can opt out of SMS at any time by replying STOP. Reply HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your phone number or SMS/chat opt-in consent with third parties or affiliates for their own marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties except as needed to deliver the messaging service you requested.

How We Use Your Information

• Respond to your inquiries and provide quotes, consultations, and services.
• Communicate with you about your project, appointments, and support.
• Operate, maintain, and improve our website and services.
• Comply with legal obligations and protect our rights.

How We Share Your Information

We do not sell your personal information. We may share information with trusted service providers who perform services on our behalf (such as scheduling, hosting, messaging, and analytics providers), and only to the extent necessary for them to perform those services. We may also disclose information when required by law or to protect our rights.

Cookies & Analytics

We use cookies and similar technologies to remember your preferences and understand how our website is used. You can control cookies through your browser settings; disabling them may affect some features of the site.

Data Retention & Security

We retain personal information for as long as needed to provide our services and for legitimate business or legal purposes. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.

Your Choices & Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. Depending on your location, you may have additional rights under applicable law.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will update the “Last updated” date above.

Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

Jarvis Labs LLC
Jersey City, NJ
Phone: (201) 500-8566
Email: info@jarvislabs.dev